At Top Cleaning Equipment, your satisfaction and peace of mind are our top priorities. We are proud to offer only high-quality, warranted products, ensuring you receive reliable and durable equipment for your cleaning needs.
- Authorized Dealer Assurance: We are an authorized dealer for every brand featured on our catalog. This means every product you purchase comes standard with a free manufacturer's warranty, providing you with direct support and protection from the source.
- Personalized Customer Care: We believe in working personally with every customer. Our dedicated team is committed to ensuring your complete satisfaction with every purchase, from initial inquiry to post-delivery support.
Questions? We're Here to Help! If you have any questions about a specific product or brand, or need expert advice, please don't hesitate to: 📞 Call (844) 777-0683 ✉️ Or email us at info@topcleaningequipment.com
What if there is damage during transit?
We understand that receiving your equipment in perfect condition is crucial. Please follow these steps if you suspect transit damage:
- Immediate Inspection Upon Delivery: Carefully inspect the condition of your item and its packaging immediately upon delivery.
- Note Damage on Bill of Lading (Freight Shipments): If you observe any visible damage to the item or its packaging, it is crucial to make a clear note of this damage on the Bill of Lading (BOL) before signing for any freight (LTL) shipment.
- Contact Us Promptly: Contact us immediately with your order number and provide clear photos or videos to document any damage that may have occurred during transit.
- Our Solution: Upon verification, we will promptly either replace the damaged item at no extra cost to you, or provide clear instructions for return shipping and issue a full refund.