Frequently Asked Questions
A: Wait 4–6 hours or until the carpet is completely dry.
A: Vacuum first, use a portable extractor or carpet cleaner with a stair tool, make slow overlapping passes, then allow to dry.
A: Over-wetting, using the wrong cleaning solution, skipping vacuuming, and not securing edges properly during installation.
A: Knee kicker, stair tool, carpet stretcher, staples or tack strips, and a utility knife.
A: The 27 rule states that the rise plus the run of a stair should equal approximately 27 inches for comfortable and safe steps.
A: Avoid bleach, harsh chemicals, abrasive brushes, or excessive water that can damage fibers or backing.