Sandia

Frequently Asked Questions
To use a carpet extractor, you first pre-treat the carpet with a cleaning solution, and then pass the machine over the area to spray hot water and solution into the carpet fibers while simultaneously vacuuming up the dirty liquid into a recovery tank.
An extractor is generally considered better for deep cleaning carpets because it forcibly injects and then extracts a water and solution mixture from deep within the fibers, whereas typical carpet cleaners or shampooers primarily work on the surface.
To maintain a carpet extractor, you must thoroughly empty and rinse both the solution and recovery tanks after every use, flush the lines with clean water to prevent chemical buildup, clean all filters, and inspect hoses/attachments for damage.
The purpose of a carpet extractor is to perform deep cleaning by forcibly removing embedded dirt, allergens, and grime that regular vacuuming or surface cleaning methods cannot reach.
You should typically extract your carpet every 6 to 12 months for average residential use, or more frequently (every 3 to 4 months) in high-traffic commercial areas or homes with pets and allergies.
When you steam clean (extract) a carpet, the dirt and grime are lifted by the hot water and solution, suspended in the liquid, and immediately vacuumed into the machine's dirty water recovery tank.