Frequently Asked Questions
A: Use hot water for better stain removal and deeper cleaning.
A: Magic Wand cleaning pads are typically reusable but should be washed after each use.
A: Usually two passes—one to apply solution and one to extract dirt—are sufficient.
A: Yes, tipping is customary for good service, usually 10–20% of the service cost.
A: Carpet ghosting is streaks or marks left after cleaning, often caused by improper rinsing or residue buildup.
A: Only after the carpet is completely dry, to lift fibers and remove any remaining loose dirt.